Refund policy

- Exchanges are accepted within 7 days of delivery for unused items with tags and original packaging.

- Damaged, defective or wrong items: message us on WhatsApp at 0321 1009001 within 48 hours of delivery with a photo or unboxing video, and we will replace the item at no cost.

- For change-of-mind exchanges, the customer pays return shipping.

- Bedsheets that have been washed or used, and items on clearance sale, cannot be exchanged.

- Refunds for prepaid orders are sent by bank transfer within 7 working days of receiving the returned item.

- Refusing a COD parcel at the door without a valid reason may lead to future orders requiring advance payment.

Questions? WhatsApp 0321 1009001 or email chaubara.pk@gmail.com.