FAQ

Is there a discount right now?

Yes! To celebrate our website opening to everyone, enjoy 10% off your order with code CHAUBARA10 at checkout. Valid until 14 October 2026, for a limited time only.

How much is delivery?

Rs. 350 flat per order, anywhere in Pakistan. It must be paid in advance to confirm your order.

Do you offer Cash on Delivery?

Yes, across Pakistan for orders up to Rs. 5,000. Pay the Rs. 350 delivery charge in advance by JazzCash or bank transfer to confirm your order, and pay the rest to the rider on delivery.

How do I pay for orders above Rs. 5,000?

Orders above Rs. 5,000 need full advance payment by JazzCash or bank transfer. Send the payment screenshot with your order number on WhatsApp to 0321 1009001; we dispatch once the payment is verified. Full details are on our Payment Options page.

Can I pay with JazzCash?

Yes. Send the payment to JazzCash 0321 1009001 (Bushra Bilal) and share the screenshot with your order number on WhatsApp.

How long does delivery take?

2 to 5 working days, depending on your city.

Can I open the parcel before paying?

Courier rules don't allow this, but if anything is wrong we will replace it under our exchange policy.

How do I exchange an item?

Message us on WhatsApp at 0321 1009001 within 7 days with your order number.

Do the bedsheet colours match the photos?

We photograph in natural light, but screens vary, so slight colour differences are possible.

Can I pay online?

Yes, by JazzCash or bank transfer. Card payments are coming soon.

How can I track my order?

Use the tracking number sent to you on WhatsApp.

How do I contact you?

WhatsApp 0321 1009001 or email chaubara.pk@gmail.com.